TERMS AND CONDITIONS
Citrus Legal, PLLC
Effective Date: October 30, 2025

1. Acceptance of Terms
   1.1 These Terms and Conditions govern your access to and use of the Citrus Legal, PLLC website, content, and any services offered through the site or by separate engagement.
   1.2 By accessing the site or using our services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the site or services.

2. No Legal Advice on Website
   2.1 Website content is for informational and marketing purposes only. It is not legal advice.
   2.2 Viewing the site or contacting us through the site does not create an attorney-client relationship. An attorney-client relationship forms only after conflicts clearance and execution of a signed engagement agreement.

3. Engagement of Services
   3.1 Formal representation requires a written engagement agreement that defines scope, fees, and responsibilities.
   3.2 If a conflict check fails, we will not represent you. Do not send confidential information until we confirm engagement in writing.
   3.3 Unless the engagement agreement states otherwise, we do not monitor deadlines, renewals, maintenance filings, or opposition windows after a discrete task is complete.

4. Jurisdiction and Eligibility
   4.1 Citrus Legal, PLLC is a Florida law firm. Services are provided under applicable federal law and the laws of the states in which the attorney is licensed or otherwise permitted.
   4.2 You represent that you are at least 18 years old and have authority to bind any entity you represent.

5. USPTO and Third Parties
   5.1 Citrus Legal, PLLC is independent and is not affiliated with the United States Patent and Trademark Office or any marketplace platform.
   5.2 Filing fees and third-party charges are set by those third parties and are your responsibility unless the engagement agreement states otherwise.

6. Fees, Costs, and Payments
   6.1 Fees will be as stated in your engagement agreement or invoice. Fees may be flat fee, hourly, or hybrid.
   6.2 Government fees, courier fees, translation, and other expenses are billed to you in addition to legal fees unless included in a flat-fee scope.
   6.3 Invoices are due upon receipt unless stated otherwise. Late balances may accrue a service charge as permitted by law. We may suspend services for nonpayment.
   6.4 Chargebacks on authorized payments are a material breach. You agree to contact us to resolve any billing dispute in good faith before initiating a chargeback.

7. Refunds
   7.1 Flat fees are earned as outlined in the engagement agreement. Work performed is nonrefundable once delivered or filed.
   7.2 Government filing fees are nonrefundable once submitted.
   7.3 If you terminate services before completion, you remain responsible for work performed and costs incurred through the termination date.

8. Client Responsibilities
   8.1 You agree to provide accurate and complete information, timely instructions, and prompt approvals.
   8.2 You are responsible for reviewing drafts, specimens, and filings for accuracy before submission.
   8.3 You are responsible for monitoring your business activities for potential infringement or misuse unless our engagement includes monitoring services.

9. Communications; SMS Policy
   9.1 By providing your contact information, you consent to receive service-related communications by email, phone, or SMS. Message and data rates may apply. Message frequency may vary. Reply STOP to opt out of SMS.
   9.2 Electronic signatures and communications are sufficient to form agreements and provide notices where permitted by law.

10. Intellectual Property; Site License
    10.1 The site, content, logos, and materials are owned by Citrus Legal, PLLC or its licensors and are protected by law.
    10.2 We grant you a limited, revocable, nonexclusive license to access and use the site for lawful business purposes. You may not copy, modify, reverse engineer, scrape, or exploit the site or content without written permission.

11. User Content and Testimonials
    11.1 If you submit reviews, comments, or materials, you grant Citrus Legal, PLLC a nonexclusive license to use, reproduce, and display that content for marketing and operational purposes.
    11.2 Do not submit confidential information through public forms. Do not submit content you do not own or that violates another’s rights.

12. Prohibited Uses
    You may not use the site or services to:
    a) Violate any law or regulation.
    b) Infringe or misappropriate intellectual property or privacy rights.
    c) Transmit malware, automated scraping, or abusive traffic.
    d) Harass, defraud, or engage in misleading or deceptive conduct.

13. No Guarantees; Results Vary
    13.1 Legal outcomes depend on facts and law. We do not guarantee registration, enforcement success, settlement amounts, or litigation results.
    13.2 Past results do not guarantee a similar outcome.

14. Third-Party Links and Tools
    14.1 The site may link to third-party sites or tools. We do not control and are not responsible for their content, policies, or practices.
    14.2 Your use of third-party services is at your own risk and subject to their terms.

15. Privacy and Data
    15.1 Our collection and use of personal information is described in our Privacy Policy.
    15.2 You acknowledge that internet transmission and electronic storage involve risk. We implement reasonable safeguards but cannot guarantee absolute security.

16. Accessibility
    Citrus Legal, PLLC is committed to making its website accessible. If you experience difficulty, contact us so we can assist and improve accessibility.

17. Disclaimers
    17.1 The site and its content are provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and noninfringement to the maximum extent permitted by law.
    17.2 We do not warrant that the site will be uninterrupted, timely, secure, or error free.

18. Limitation of Liability
    18.1 To the maximum extent permitted by law, Citrus Legal, PLLC and its attorneys, employees, and agents are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues, arising from or related to your use of the site or reliance on site content.
    18.2 For paid services, any liability is limited to the amount you paid to Citrus Legal, PLLC for the specific service that gave rise to the claim.

19. Indemnification
    You agree to defend, indemnify, and hold harmless Citrus Legal, PLLC from and against claims, damages, liabilities, costs, and expenses arising from your misuse of the site, your violation of these Terms, or your infringement of third-party rights.

20. Governing Law; Venue
    20.1 These Terms are governed by the laws of the State of Florida and applicable federal law, without regard to conflict of law principles.
    20.2 Exclusive venue for any dispute not subject to Section 21 is the state or federal courts located in Hillsborough County, Florida. You consent to personal jurisdiction in those courts.

21. Dispute Resolution
    21.1 Before filing any claim, the parties will attempt in good faith to resolve the dispute through informal discussions for at least 30 days after written notice.
    21.2 At Citrus Legal, PLLC’s option, any unresolved dispute arising out of these Terms or the site may be submitted to binding arbitration administered by the American Arbitration Association under its Commercial Rules. The seat will be Tampa, Florida. The arbitrator may award individual relief only. Each party bears its own fees unless the arbitrator awards fees under applicable law. Judgment may be entered on the award in any court of competent jurisdiction.
    21.3 You and Citrus Legal, PLLC waive class actions and agree to proceed only on an individual basis.

22. Advertising and Ethics Compliance
    22.1 Communications may be considered attorney advertising. No statement on the site should be construed as a promise of results.
    22.2 We endeavor to comply with applicable rules of professional conduct. If this site does not comply with the ethics rules of your jurisdiction, you should not consider it a solicitation.

23. Changes to Terms
    23.1 We may update these Terms at any time. Updates are effective when posted. Your continued use of the site after changes are posted constitutes acceptance of the revised Terms.
    23.2 If we make material changes, we will update the Effective Date and may provide additional notice as appropriate.

24. Termination
    We may suspend or terminate your site access for violation of these Terms or for any lawful reason. Termination does not affect provisions that by their nature should survive, including ownership, disclaimers, indemnification, and limitations of liability.

25. Severability
    If any provision of these Terms is held unenforceable, the remaining provisions will remain in effect and will be enforced to the maximum extent permitted.

26. Entire Agreement
    These Terms, together with the Privacy Policy and any signed engagement agreement, form the entire agreement between you and Citrus Legal, PLLC regarding the site and services referenced here, and supersede all prior or contemporaneous understandings on the same subject.

27. Notices; Contact
    27.1 Notices to Citrus Legal, PLLC must be sent to the mailing address or email listed on our Contact page. Notices are deemed given when received.
    27.2 For questions about these Terms, contact us through our online form or the contact information posted on the site.

By using the site, you acknowledge that you have read and agree to these Terms and Conditions.