PRIVACY POLICY
Citrus Legal, PLLC
Last Updated: October 30, 2025

1. Overview
   Citrus Legal, PLLC respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with our website and legal services. By using our site or engaging our firm, you consent to the practices described here.

2. Scope
   This policy applies to information collected online and offline, including through our website, intake forms, consultations, email, SMS, scheduling tools, and client portals.

3. Information We Collect
   3.1 Contact details: name, email, phone, mailing address, company.
   3.2 Matter details: facts you share about your business, brands, products, and legal objectives.
   3.3 Technical data: IP address, device and browser information, pages viewed, referring URLs, general location, and cookie identifiers.
   3.4 Communications and uploads: documents, images, videos, and messages you send to us.
   3.5 Payment information: processed by third-party providers. We do not store full payment card numbers on our servers.

4. How We Use Information
   4.1 Provide, operate, and improve our services.
   4.2 Communicate about consultations, deadlines, filings, invoices, and updates.
   4.3 Perform conflict checks, client intake, document preparation, docketing, and records management.
   4.4 Maintain site functionality, security, analytics, and fraud prevention.
   4.5 Comply with legal obligations and enforce our terms.

5. Legal Bases and Principles
   We process information based on your consent, to perform a contract, to comply with legal obligations, and for our legitimate interests such as quality control, security, and improving services.

6. Sharing and Disclosure
   6.1 Service providers and subprocessors: IT, cloud storage, e-signature, billing, accounting, analytics, and similar vendors under confidentiality obligations.
   6.2 Government agencies and counterparties: when filings or required disclosures are part of the engagement, for example USPTO submissions.
   6.3 Legal compliance: to comply with law, court orders, or to protect rights, safety, or property.
   6.4 Business transfers: in connection with a merger, acquisition, or reorganization, subject to continued confidentiality.
   We do not sell personal information and we do not share it for cross-context behavioral advertising.

7. Data Security
   We use administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is fully secure. We cannot guarantee absolute security.

8. Data Retention
   We retain information for as long as needed for the purpose collected, consistent with legal and ethical obligations and our record retention schedule. We may keep limited archival copies for compliance and conflict checks.

9. Cookies and Analytics
   9.1 Cookies and similar technologies help operate the site, remember preferences, and measure performance.
   9.2 You can control cookies through your browser settings. Blocking cookies may affect site functionality.
   9.3 We may use analytics services that collect aggregated usage data. These providers act as our processors or independent controllers under their own policies.

10. SMS and Email Communications
    By providing your phone number or email, you agree to receive service related messages. Message and data rates may apply. Frequency varies. Reply STOP to opt out of SMS. You can unsubscribe from marketing emails through the link in the message. Transactional messages may still be sent.

11. Your Privacy Rights
    Depending on your location you may have rights to access, correct, delete, or receive a copy of your personal information, and to opt out of targeted advertising or certain profiling. To submit a request, contact us using the details below. We will verify and respond as required by applicable law. We will not discriminate against you for exercising your rights.

12. Children’s Privacy
    Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us to request deletion.

13. International Data Transfers
    If you access our site from outside the United States, your information may be processed in the United States. By using the site, you acknowledge this transfer.

14. Third Party Links and Embedded Content
    Our site may link to or embed content from third party sites. Those sites may collect data in accordance with their own policies. We are not responsible for their practices.

15. Do Not Track
    We do not respond to Do Not Track signals. You may use industry tools and browser settings to manage some tracking technologies.

16. Changes to this Policy
    We may update this policy from time to time. Changes are effective when posted to the site with the updated date. Material changes may be announced through additional notice.

17. Contact Us
    To make a privacy request or ask questions, contact:
    Citrus Legal, PLLC
    Email: hello@citrus.legal
    

Your continued use of our site or services confirms your understanding of this policy and your consent to the practices described above.